By creating a login you will have access to all of the tools available from our Technical Support Department. If you do not have a login, there is an option to subscribe to support.

When you go to the website at there is a login option. Support SystemĪnother method for support is to log into the Support system directly. If you have internet access you can chat with a Technical Support Representative by navigating to the Support Website at there is a button on the left to access the Live Support technician during normal working hours. To contact us please send an email to This email will be spread amongst the department and entered automatically into a system that tracks the issues our customers are having. If you have a time sensitive issue, something that you need answered immediately, please call us. This is usually the fastest way to request support. To call for support the number is (860) 635-1500. Below are the ways to contact the Technical Support Department at HYPACK Phone

If you have questions regarding this please contact the office at (860) 635-1500.

If your Maintenance Plan has expired you will be directed to the appropriate department to renew the Maintenance Plan. Technical Support is restricted to customers that are currently on the Maintenance Plan.

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